Reputation Management

Reputation Management

Consumers usually find reviews online before buying products and services. About 90% of consumers will conduct search on negative information before doing business with you or your company. A negative reputation online can really damage a business.  It could spread virally or come up on a first page of a negative keyword.  It could happen to somebody who did not have an online presence.  It could be planted by a disgruntled former employee or a competitor.

Negative comments of yours could appear in forums, blogs, articles and innumerable social media sites.  In the world wide web, anyone can share, crib, complain anytime. Your target audience might be diverted away by all the negative comments about your business.  There are even companies that focus on publishing negative material about others to get ahead.

As business are listed on review sites such as Yelp, Kudzu and CitySearch, customers would be able to rate the business with an online reviews.  Even the best business can have bad reviews sometimes.

Monitor your reputation or reviews can help you to prevent serious damage to your company or business.  We can help you build a positive reputation or take preventative approach for reputation attacks.  We can help you to repair a damage reputation. That usually involves populating the search results with positive links, pushing the negative results to page two and beyond, and overtime into oblivion. If you have negative reviews, we can help you to develop a process to turn negative comments into positive comments, and to encourage customers to leave positive comments on review sites.

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